Sustainability

Dialogue and material issues

An ecosystem which generates value for everyone

We are part of an ecosystem which contributes to the sustainable development of our country. That’s why we initiate dialogue every day with our stakeholders, involving them in our activities in order to generate value together.

Building relationships with our stakeholders
We believe in transparency and reliability in our relationships with stakeholders, and are committed to listening to them. That way, we can understand their needs and better our services and operations.

We form constructive relationships and collaborate with various categories of stakeholder:

investors and members of the financial community;
employees;
press and media;
trade unions;
clients and end-users;
suppliers and competitors;
institutions and the local community.

Rai Way’s Values

Concern for the environment

In pursuing its objectives, Rai Way has always taken into consideration the needs related to environmental sustainability.

The Environment, Health and Safety Policy and the Code of Ethics adopted by the Company, together with the regulations in force and the internal procedures on environmental protection, represent the foundations on which

Rai Way bases its work, thus allowing the Company to maintain a constant attention towards environmental protection.

The Company has implemented an Environmental Management System (EMS) and was awarded UNI ISO 14001 certification.

Innovation

An interest in and commitment to innovation lies at the heart of Rai Way. This is seen as the main pathway to be followed in order to respond to continuous changes and challenges which arise from a deeply competitive market. That’s why the Company follows a detailed and diverse innovation strategy which involves the entire business, from the technological and commercial departments to management and organisation.

Safety

The company’s safety policy forms the basis of any development strategy adopted by Rai Way in pursuing its mission. In order to guarantee the health and safety of our employees, we have adopted an Environment Health and Safety Policy, and provide ad hoc training courses to all staff, in compliance with related regulations. The company has implemented a Safety at Work Management System (SGSL) and obtained UNI ISO 45001 certification.

Commitment to the community

We are fully aware of the impact of our work on the community. Being present across the entire length and breadth of the country, the Company has chosen to take action for our economic, social, and environmental responsibility. That’s why, over the years, we have tried to improve and develop relationships with various individuals throughout Italy.

People development

Rai Way’s know-how, unique in Italy, is based on the wealth of skills of its people. The Company stands out as an employer of choice and devotes constant attention to the growth and well-being of its resources.

Quality

Fulfilling quality requirements is essential to the work carried out at Rai Way, and acts as a distinctive element of the services provided to clients. In this way, the Company, in relation to the quality of services, operates with a guarantee of: broad coverage across the country; unbeatable technical quality in our infrastructure; reliability in the implementation of services meeting contractual and regulatory specifications and company standards; operational efficiency, taking into account the company’s economic performance together with the social and environmental impacts, within the topic of sustainability, generated for stakeholders and the Community.

Rai Way is to date ISO9001:2015 certified with the following purpose:

Provision of systems and network design services for the broadcasting and transmission of the radio and television signals.
Provision of coordination and planning services for the routine maintenance of systems and networks for the broadcasting and transmission of the radio and television signals.
Provision of infrastructure and network services for telecommunications operators.
Datacenter colocation & housing activities.

Our dialogue is carried out using different communicative tools and activities aimed to engage and raise awareness.

Definition Process for Material Issues

The definition process for material issues in Rai Way is outlined in three main phases:

1. Understanding the context of the organisation

2. Identifying potential and actual impacts

3. Assess the significance of impacts

4. Determine the material issues to be reported

In 2023, we involved our internal stakeholders – i.e., the most relevant members of the company – in the updating process of our materiality analysis. A few external stakeholders were also involved, identified within the financial community from among our main suppliers and clients.
We also involved the Control, Risks and Sustainability Committee in this process, who carried out educational activities relating to these topics, with the approval of the related findings from the Board of Directors, on 16 March 2023.

Rai Way Material Issues

The material themes that emerged from stakeholder engagement, traced back to each of the Company's four core pillars of Sustainability: Governance, Environment, Social, Innovation.

Material issues list

Material topics	Material topics
Health and safety at work	Adopt policies and measures aimed at protecting the physical and psychological integrity of employees, through constant monitoring of current and potential risks in order to limit and prevent accidents in the workplace.
Innovation, technological development and digitisation	Enhancing technological assets and knowledge and skills in a digital transformation perspective, through targeted training and continuous investment.
Electromagnetic Radiation	Limitation of the electromagnetic emissions from its broadcasting systems to comply with prevailing laws and protect both public and workers from the possible negative effects resulting from exposure to the electromagnetic fields.
Service quality and customer relationships	Base business activities on a system of values centred on attention to the quality of service, promoting constructive relations with customers and the continuous satisfaction of their expectations, pursuing a path of continuous improvement of systems and business processes.
Energy consumption	Ensure the adoption of concrete solutions for the efficient management of energy resources, such as the purchase of renewable energy, and the reduction of consumption attributable to the performance of its activities, with the aim of substantially limiting the environmental impact.
Protecting and enhancing human resources	Ensure high standards of protection and enhancement of human resources, promoting the creation of an inclusive working environment. Ensuring the welfare and fulfilment of People in the full protection of dignity, equal opportunities and individual freedom.
Ethics, integrity and transparency in business	Conduct all business activities with transparency, promoting the principles of ethics and integrity at all levels of the organisation, with the aim of ensuring respect for human and workers’ rights, preventing corruption and building relationships of trust with all stakeholders through constant and effective dialogue.
Responsible supply chain management	Ensure responsible, sustainable supply chain management, assuring the adoption of selection criteria based on principles of morality and reliability, paying the utmost attention to quality, safety and respect for the environment in the procurement process.
Efficient management of natural resources and combating climate change	Ensure the sustainable management of operations with the aim of minimising the environmental impact of business activities, through the adoption of concrete solutions to safeguard the environment, such as reducing emissions and using materials that favour circularity and waste recovery.
Data security and privacy protection	Set up IT security management systems capable of ensuring the protection of the Company’s information assets and guaranteeing the protection of customer privacy, also through the creation of training courses on the processing of personal data addressed to those involved.
Relations with the territory, local communities and social partners	Consolidate its commitment to its main stakeholders by ensuring strong and lasting relations with the various players in the area, in a corporate social responsibility perspective, and by maintaining an ongoing dialogue with trade unions and industry organisations.

Rai Way is a large ecosystem where everyone – stakeholders, employees, suppliers, institutions, communities, clients, and other representatives – can initiate and experience dialogue.